Open your display settings: click the start menu, type "display," and press the Enter key on your keyboard.
Click Advanced Display Settings. Ensure that your selected Resolution is "(Recommended)." If it is not, click on the drop-down menu, select the recommended resolution, and then click Apply.
Minimize the Advanced Display Settings window and return to the N1-Excel document. Prep Fields and Tables, then open the N1-Word document and Merge Fields and Tables again. Verify that the issue was resolved.
If the issue was not resolved, return to the Advanced Display Settings window and then click the back arrow in the upper left-hand corner of the window. In the Customize your Display window, ensure that the slider bar under Change the size of text, apps, and other items is set at a value that is marked "(Recommended)." This is usually 100%.
If the problem is images that are too large/cut off, move the slider to Right. Then click Apply.
Prep Fields and Tables, then Merge Fields and Tables again. Verify that the issue was resolved. If the images are still cut off, try adjusting the previous zoom percentage up or down until they come out at the correct size. If you have more than one display, be sure to configure both displays. You can select which display you're setting up by clicking its number square at the top of the Customize your display window.
If you continue to encounter the same issue, please contact Narrative1 Support at email@example.com or 866-319-7467